Return Policy

15 Day Exchange and a refund policy

SARAVANAS JEWELLERS offers a hassle-free 30 day exchange and a refund policy. If for any reason you’re not satisfied with the merchandise , we’ll happily provide you with a 100% Exchange or refund on the Invoice value. you’ll return any of our products within 15 days of receiving the merchandise. We provide FREE return shipping within the 15 day exchange Policy. the worth of the merchandise being returned shouldn’t exceed Rs.50,000/-.

Lifetime Exchange

SARAVANAS JEWELLERS offers Lifetime Exchange for all products. If at any point of your time you would like to Exchange or Upgrade the merchandise , we’ll happily provide you with with an Exchange as below:
• Jewellery products consisting of studded Diamonds Exchange at 90% of current market price.
• altogether cases, the present market price are going to be determined by SARAVANAS JEWELLERS

How to Return/Exchange a product?
Follow below steps:

1. Get your return Authorization Code
Call our customer service executive at 044-2642 4251 or saravanasjewellers@yahoo.com and you’ll get a Return Authorization Code and a Return Kit would be sent to your address.

2. Pack Your Product
Pack your product securely within the return Kit along side the invoice and certificate that was delivered with the merchandise . If the certificate isn’t returned, you’ll be responsible for the value of re-certification.

3. Ship your Package
Call our Customer Service team to get assistance to return your purchase. Handover the securely packed item with the address label and therefore the shipping declaration to the Courier or Speedpost person. Once your returned item is received our Quality Team will review the returned item. Any items that show signs of wear and tear or are altered, resized (by a jeweller aside from SARAVANAS JEWELLERS), or damaged can’t be accepted for 100%return.